Reading Borough Council (RBC) are participating in the National Highways and Transport public satisfaction survey. At least 3,300 randomly selected households in the borough will receive a questionnaire.

Reading was among 113 authorities that took part in the 2018 survey. The response rate from members of the public across the UK was 25.3% and the overall trend of nationwide public satisfaction was down.

Survey questions included topics such as:

  • ease of access,
  • public transport,
  • pavements and footpaths,
  • cycle routes,
  • rights of way,
  • congestion,
  • roadworks,
  • road safety,
  • highway maintenance and
  • street lighting.

The public responses are used to calculate benchmark indicators and identify the best performing local authority and the biggest improver. Reading was not the best performer in any category last time, but was best improver for the condition of pavements, condition of cycle routes and provision of drains.

  1. National highways and transport public satisfaction survey
  2. NHT pubic satisfaction survey 2018 executive summary and report
  3. Residents asked for their opinion on transport and highways in Reading